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Payment portal
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Back Office

Support to the business in the tasks of collection, monitoring and management of information that require resources, processes and technology that are not part of the core of the company, but are essential for the carrying out of its activity.

Our Back Office management model is based on methodology, technology and a highly specialised team.

 

Services

BACK OFFICE INVOICING AND PAYMENTS

  • Supplier invoice validation
  • Processing payment of judgments
  • Taxation of foreclosed assets
  • Collection management

BACK OFFICE LEGAL

  • Preparation of files for the filing of an claim
  • Validation of Floor Clause Payments: profile analysis and issuance of opinion-proposals
  • Due Diligence on Purchase and Sale of debt portfolios: updating client proceedings

ADMINISTRATIVE BACK OFFICE

  • Classification and archiving of documents
  • E-mail and other communication channels
  • Updating of databases and documentary sources
  • Complaint management
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FILES

Back Office Invoicing and Payments

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FILES

Legal Back Office

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FILES
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DOCUMENTARY PREPARATION
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PAYMENT VALIDATION
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ASSETS / PROCEEDINGS

Work teams led by lawyers specialised in recovery procedures and with highly technical training.

  • Greater flexibility and speed in the processes.
  • Optimisation of management times.
  • Cost reduction.
  • Versatility and quick adaptation to change.
  • Minimisation of problems.
  • Continuous improvement of processes.
  • Increase in productivity.

Advanced technology

In addition to ensuring the success of the documentation process when carried out by legal staff, we have been able to speed up the processes considerably thanks to our technology and operations:

TECHNICAL FACTOR / TECHNOLOGY PLATFORM
  • Email linked to the software.
  • Automatic upload of documentation.
  • Automatic phase change according to the labelling of the incoming information.
  • Automatic schedule of deadlines by work teams.
  • Automatic alerts and warnings according to the interactions of the lawyers / managers.
  • OCR reader.
  • Application linked to e-mails and platforms for sending notifications.
OPERATIONAL FACTOR / PROCESSES
  • Workflow: by clients and proceedings.
  • Measurement and control by phases, through the use of KPIs and SLAs which allows us to define management strategies and prioritisation of tasks.
  • Automation: both of pleadings and the sending of documentation (emails).
  • Control and quality audit: Measurement of daily performance of lawyers aimed at achieving individual and team objectives, process efficiency and technical-legal level.

Contact us

We are at your disposal for any query you wish to make to us.

Our extensive team of business legal and recovery services specialists will contact you.

+34 917 00 40 99
info@lexer.es

C/ Lérida, 44 · 28020 Madrid