A friendly debt recovery service based on analysis, strategy, technology and a team of 350 specialised managers. Our goal is to ensure debt recovery and provide the best experience for the client.
We manage any kind of debt, whatever its origin, type or situation, in:
Our size allows us to be flexible enough to change, to react quickly and to support our clients in their business challenges.
Thanks to our knowledge and ability to manage a wide range of situations, products and phases, we establish the most efficient operational methodology, and identify the best practices so that we optimise and get down to the finest details in order to provide a personalised service adapted to the needs of our clients.
Our volume of business gives us a high value statistical overview, which we use to propose the best management strategy to our clients.
We analyse the possibilities offered by new technologies, and develop management support tools to make our processes and those of our clients more efficient.
We work on the continuous improvement of our teams, processes and results, using all the technical means that new technologies provide us with.
We firmly believe that fair treatment of the debtor to find a payment solution is the best strategy in the short, medium and long term.
We are committed every day to the highest quality standards, which we apply to our entire structure through teams, in connection with continuous training processes. All this is certified by independent entities that guarantee this commitment.
Callbots are a software solution with artificial intelligence, adapted for debt management, and capable of automating tasks, amongst which are: